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These are some typical questions from our clients:

Before I could print out the confirmation page my computer crashed. What should I do?

Don't worry, a booking confirmation is sent to you by email almost immediately. You have to print this email and use it as your parking voucher.

I haven't received a confirmation of my booking by email. What should I do?

Whenever a booking is successful, booking confirmation is sent to you by email almost immediately. You have to print this email and use it as your parking voucher. If you haven't received a confirmation, then something went wrong during your booking. Typing in an incorrect email address during your booking might cause this.

Can I amend or delete my booking if I decide not to travel?

There is no cancellation charge, except for Personal Parking (Meet & Greet) bookings. See our policy on amendments/cancellations here.

I want to park for two days, can I book a 3 day min stay car park?

Yes, of course. All carparks have a minimum stay/charge. You can book for any amount of days and park for less time. However, you will be charged their minimum stay/charge.

How do I get to the airport from the car park?

All car parks available through APH discount airport parking have free transport to and from the airport if necessary. A lot of the on-airport car parks are in walking distance of the terminal so in these cases, no transfer is necessary.